Whilst it may seem light-hearted, as artificial intelligence becomes a much more important part of business and how they run, it’s crucial to understand its risks and how AI can be implemented to into your business in a safe way.
Fear not! In the guide below we will explore how to manage the risks of AI and tips on how to keep your business protected.Whether you’re a small business or a large organisation, this guide will provide you with the important insights that are needed in order to avoid the risks of AI and how to use the advantages of artificial intelligence.
Assessing the impact of AI on your business
Artificial intelligence has huge potential within businesses, including; automation, decision-making and efficiency. Although these points can drastically improve some of your business operations, it’s important to make sure this technology is used responsibly.
1. Data breaches
AI relies heavily on data, and the data you feed it will be stored with the AI service you use in order to help the AI improve and learn over time. The risk that is associated with this is that data breaches can happen if someone were to exploit the vulnerabilities within the AI’s system. This could lead to a number of issues for businesses:
- Financial loss
- Legal troubles
- Damage to reputation
AI learns from the data that it receives. All data fed to artificial intelligence systems are from human beings, and humans can be biased. So, in turn, the data can be biased as well.
This bias can be reflected in the AI’s decision-making in areas such as:
- Unfair treatment
- Lack of diversity
Although these types of biases appear as though they won’t affect our own decision-making, it’s vital that as AI becomes a more integral part of our businesses, we are able to identify these biases and disregard them.
3. Manipulated data
Although AI is very intelligent, it can be duped into making incorrect decisions. This can be done by prompting AI systems to “act as” or “respond as” though they aren’t an AI. Some users have tried and successfully changed some AIs’ answers to specific questions by insisting that the right answers are incorrect. As AI learns from the data available on the web and the data provided by its users, its data can be manipulated.
This can affect its decision-making skills and obviously, the data that it will provide your business.
4. Your employees
During 2023, as we venture further into 2024, more and more employees and workers are feeling the effects of AI on their own employability. Various large organisations have let go of employees, and AI has even caused strikes in the film and TV industry.
When implementing AI into your business, it is really important to make sure that it is used to aid your team and employees rather than to replace them altogether. Businesses work best when they can give their clients a personal experience, and no matter how advanced AI gets, personality cannot be replicated.
Other considerations for AI in business
Before you implement AI into your business, you should assess the potential impact it can have.
- Identify the areas in which AI can be leveraged for your business (streamlining, automation etc)
- How will AI affect your employees? Will it improve their jobs or make them feel at risk?
- Can your business scale with the use of AI? What limitations will AI have on your business as it grows?
Best practices for mitigating AI-related risks
To navigate the business risks of AI, it is essential to develop an airtight risk management strategy. A risk management strategy will help identify, assess, and mitigate potential risks associated with AI and its implementation into your business.
- Develop a risk assessment: Identify the potential risks in comparison to the potential benefits for your business. This can include areas mentioned above, such as; data breaches, bias, manipulated data etc.
- Develop risk reduction strategies: Find ways in which the potential risks can be avoided. This can be a set of rules on what data can be exposed to an AI system and which data is too sensitive to share, even to an AI.
- Monitor the data: Once you have assessed the risks of AI and have developed a strategy in order to avoid these risks, you should continue to monitor the data that you receive. Was the data useful? Was the data harmful to your business in any way?
- Continue to develop your risk reduction strategies: AI is constantly learning, and your business needs to keep up. Make sure to consistently develop the strategies you use to avoid the potential risks of AI.
Embracing AI while managing its potential risks
As AI continues to evolve, so do the risks associated with its implementation in businesses and organisations. Staying ahead of these risks and adapting to new challenges is crucial for businesses to leverage AI effectively and ethically; then, the capabilities are limitless!